Conventions succeed or fail through the staff preparing and executing the event. There is no greater priority than ensuring that the personnel chosen to run your event are capable of running a smooth operation.
THEY improv has convention hospitality training workshops designed to work on many skillsets required for an efficiently run trade show. From simply getting your personnel to know and trust each other better to enhancing their client interactions, THEY improv has exercises and programs that can help you succeed at your upcoming event, and get people to return for events in the future.
1) Enhanced Teamwork:
Individual efforts are good for benefiting the organization, but two or more working together can leverage their power and achieve much more. Likewise, this makes the entire experience much more enjoyable for your employees and attendees alike. Why have your people arguing over who is responsible for a specific task when you could have a staff that will take responsibility and work towards a common goal?
2) Enhanced Vendor Relations:
Vendors are the life blood of trade shows. From helping them load-in to handling emergencies like sudden needs for electricity in their booth, complaints about location or sight-lines, issues with equipment or simply wanting snacks, handling vendors is a handful. Having a staff that can appease the vendors in a calm and confident manner speeds this process and makes the vendors feel more confident in your production.
3) Enhanced Attendee Relations:
Having your staff work together with a smile and handling all issues, from the registration desk and security to guiding people to break-out sessions or simply answering questions, makes the whole trade show experience a more positive one. When an attendee has a good experience, they are more likely to return, more likely to purchase, and more likely to tell others about the experience.
There is no teacher like experience. That is why THEY improv has facilitators that can serve to role-play like attendees or vendors to help your staff 'work out the kinks' for your trade show. Budgets range based on the number of facilitators needed for role-play as well as the level of experience and specialized knowledge that might be required.
You are making a major investment in holding your trade show. Why not go that extra step by contacting THEY improv to find out how you can take positive steps towards ensuring results from your personnel.
These performances are available wherever a convention might be held including Anaheim, Atlantic City, Atlanta, Baltimore, Chicago, Dallas, Denver, Detroit, Fort Lauderdale, Hartford, Hawaii, Houston, Las Vegas, Los Angeles, Manhattan, Miami, Miami Beach, New Orleans, Orlando, Phoenix, San Antonio, San Diego, San Francisco, Seattle and Washington DC.
Contact us by email at info@THEYimprov.com or by calling the our director at (866) 219-4386 to learn more about our convention hospitality training workshops. We will walk you through the process and find a program that will meet your events' needs.